Customer Service Advantage By Amy Colbourn, Managing Director, Business Strategist at MONOGRAM Without personal interaction and human touch, a hotel is just walls, windows, beds, and bathrooms. The people are

Traveling for Food By Amy Colbourn, Managing Director, Business Strategist at MONOGRAM This article is about another way to approach travel, both from a consumer traveler perspective and from a

Trends in business travel show that a primary driver for corporate meetings and events is location; however, many attendees aren’t making the most of their business travel. Here’s how.

Restaurant branding helps consumers make decisions about where to eat and helps restaurants to gain the competitive edge in a crowded marketplace.

Being adventurous delivers a greater sense of satisfaction for travelers. Travel and hospitality brand campaigns should be as inspiring as the experiences they offer in the places where they are.

Visual aesthetics can make or break a luxury hospitality campaign. Partnering with an experienced production company sets brands up for success.